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Knowledgebase : Problems or Error messages
The Microsoft GS Wavetable Synth is disabled by default in version 3 of our products, but can be enabled upon customer request, and if it is present on your particular Windows 10 machine (the GS Wavetable is present in all previous versions of Windows). ...
How do I get the latest update to my version of Notation Musician or Notation Composer? Please note that versions prior to version 3 are no longer supported - please click here see our announcement [http://notation.kayako.com/Knowledgebase/Article/View/...
Please note that this issue has been fixed in version 3.0.2 of our software. The following applies only to previous versions. If you have purchased a license for version 3 of our software, please visit our page at www.notation.com/UpgradeOrder.php [http:/...
Due to various issues, the MIDI File Directory is now part of a private website at www.beanfieldcastle.net/MIDI_Directory.html You may want to bookmark the page as the new "home" page for your Notation browser. To do this, you can use "Preferences...
If you have received your download link via email, but you get an error message that says "The final validation of your redownload of the Notation Software product has failed", then the problem is likely to be that your email program's font has replace th...
For some reason the ensemble template files that were installed with your software are no longer recognized. You can try re-installing the software to try and correct the problem, or you can manually install the template files by following the instruction...
A couple of media players use a bit of a "stealth" approach to running their software in your browser. Here are two that we are familiar with, and the specific steps that (should) work for not having them immediately playback MIDI files. QuickTime...
Sometimes spam or malware protection software will block the delivery of emails that contain links, especially if the link is for an "executable" file. The installation files for Notation Software products are "executable" files, because they install the ...
The first thing to try is to manually install the Harmony.ttf font into the c:\windows\fonts folder. On some machines the font does not install properly and can cause the "freezing" issue. You can download the font directly using the following link htt...
We are pleased to offer our software to Mac users with the version 3.0.2 release and following. For full details please see our page at www.notation.com/MAC.php
Current versions 2.0 and above of Notation Composer and Musician run well on Windows 7 and 8. We have received some reports of problems with version 1.0 through 1.0.9 running on newer Windows versions. We have also had a few reports of problems with our v...
There are a few different reasons that your keyboard may not be properly recognized as a MIDI recording device: 1. You may not be able to record into Composer if the MIDI connection is not set up properly. You can use Help/User's Guide, and then the Ind...
There is sometimes a problem with Vista if a user doesn't have the right "permissions" settings for a folder. You will need to be sure that your user name on your machine has "full control" settings for the folder C:\Users\Public\Documents\Notation\Templa...
Sometimes anti-spyware, or firewall software, will block Notation's built-in browser from successfully accessing the Internet. If you have any anti-spyware or firewal software installed, you will need to "train" it to accept Notation's outgoing request ...
If you use the File menu's Browse Internet for MIDI Files command, or the front panel's Search Internet for MIDI Files option, MidiNotate's internal Internet browser might report: "The page cannot be displayed" and it will display the follow web pa...
There are three ways you can open a MIDI file in Notation. If one of the ways does not work, here are some tips you can follow to fix the problem. Or, if you still cannot open a MIDI file in one of the ways, you can open it another way as a fairly conveni...
If the Notation setup program starts, but does not successfully complete, and offers no error messages, this might be due to a conflict with anti-virus software installed on your system. In this case, temporarily turn off the anti-virus software when yo...
Please note that this FAQ only applies to certain versions of MidiNotate Musician and Composer. It does not apply to newer Notation products. ----------------------------------- You will want to turn off the "Enable Automated Error Reports to Develo...
The Prepare Fake Book Lead Sheet command (in the Part menu) produces a single part with the melody, lyrics, and chord names. This command tries to automatically determine which song track has the melody, and which has the lyrics, before it merges the melo...
Please note that this FAQ is for the now obsolete product MidiNotate 4.0.9. This FAQ does not apply to newer Notation products. -------------------------------- You might get the following error message at the completion of running the MidiNotate setup...
In Notation's File menu, there is a command named "Download MIDI Files From the Internet". If you have selected to use the Internal Browser, then this command should temporarily change Notation's window into an Internet browsing window. This Internet brow...
These types of files are typically due to "metronomeless" recording, and can be corrected using Notation Composer's (www.notation.com/NotationComposer.php ) "ReBar" feature ( http://notation.com/Tutorial Videos/ReBar/ReBar.html [http://notation.com/Tutori...
Sometimes we find it helpful to see a "screen shot" of a problem that you are reporting. This is a picture of what you see on your computer screen. There are many software programs that are available for taking screen shots. If we ask you to take a scre...
Please note that this FAQ is only for users of the original MidiNotate product. This error message has been removed in the current line of Notation products. If you get an error message at start-up that includes "MMSYSTEM003" in the message text, you c...
Some Notation users have reported that they hear high pitched notes on their Creative Labs Audigy soundcard at approximately 3 or 4 second intervals. The known cure for this problem is to go to Creative Labs and obtain an up-to-date soundcard driver th...
The most likely reason is that this track is supposed to be playing various drum sounds, but instead a pitched instrument (such as a piano) is attempting to play the sounds. If you have a General MIDI (GM) soundcard, then the drum track must be assigned t...
More than half of the MIDI files in the world use only a single track for the piano or keyboard. If you find the notes for a piano or keyboard part combined into a single staff, you can separate them into right- and left-hand staves using the Split Hand...
If Notation fails to open a MIDI file and reports "Mthd chuck ID (error 908)", this means that the MIDI file is incorrectly formatted. This might happen because the MIDI file was corrupted when it was downloaded from the Internet. But usually it means tha...
If the printout of your score fails to show music symbols and instead shows letters (such as a 'G' instead of a notehead), the problem may be due to too many fonts in your Windows/Fonts folder (please see the following page for more information http://w...
If a Notation product displays large large blocks of black instead of music notation symbols, then the explanation is very likely one of the following, for which each has a solution to the problem: For Vista operating system: 1.  If you have ...
(Please note that this Knowledgebase question applies to the now obsolete MidiNotate, not to newer Notation products.) The MidiNotate setup program installs a Microsoft file named MFC42.DLL in the \\windows\\system or \\winntsimilarly install MFC42.DLL...
Notation products play sound through one or more MIDI devices you select. Some MIDI devices, called software synthesizers, produce the sound based on a simulation of instruction sounds that requires some amount of computer processing. Such MIDI software s...
If you have upgraded to Windows 10: the sound issue has to do with an apparently deliberate change by Microsoft to the Windows operating system's MIDI support. Please see the announcement in our User Forum regarding Windows 10 at http://www.notation.com/v...
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